PRODUCTION & SHIPPING
We do our best to complete your order as soon as possible. Please keep in mind that every piece is carefully handcrafted and that the making processes require time and attention. We appreciate your understanding that our jewellery creation is not about “fast fashion” but rather involves an elaborate and personal approach, in which attentiveness to detail is paramount.
PRODUCTION TIMES
Made to order pieces in sterling silver with gold vermeil: 4–6 weeks
Made to order pieces in 22k gold: 2–3 weeks
In-stock pieces: Dispatched within 24 hours
* For urgent orders, please contact us and we will let you know whether we can meet your specific timeline.
DELIVERY TIMES & OPTIONS
Shipping times are on top of production times.
We provide two shipping options at checkout: Standard and Express.
STANDARD International Shipping
Orders are shipped by national postal service as registered mail.
Delivery times & Fees:
Europe: 5-10 working days
Rest of the World: 10-15 working days
Cost: FreeEXPRESS International Shipping
Orders are shipped by DHL EXPRESS as registered mail.
Delivery times & Fees:
Europe: 1-2 working days — 25€
UK: 1-2 working days — 30€
USA: 3-5 working days — 35€
Rest of the World: 3-5 working days — 45€
As soon as your order is dispatched, we will send you a confirmation email with tracking details so that you can track your order. All ORAÏK pieces are sent in an elegant black jewellery box with our ORAÏK logo. The outer packaging is an unbranded cardboard box.
Important note
*Please note that any additional duty fees and taxes on orders subject to customs fees are the responsibility of the customer.
**Delivery times may be affected during high volume periods (for example, Christmas).